Finance
The financial sector in India is mostly based in the offline mode, with online loan/insurance applications, e-tax filing, and searching for real estate, banking and credit card options on the internet only recently emerging as a more convenient option. However, the level of trust is still not there due to a prevailing mindset of 'tangible' faith, or confidence, only in things we can see and touch, like talking to a real estate agent before seeing a property, or asking the teller at different banks about the rates of interest of any particular loan that is needed. Till date, despite there being many options available on the internet for finding the right resources for every need, the average Indian customer still prefers the walk-in-to-a-bank approach to meet his requirements.
